FallLineIQ Support
Filming a run that coaches well
- Film from below, facing up the fall line, for turn-by-turn coaching; from the side for knee and fore-aft balance.
- Keep the skier large in the frame and the phone steady; 5 to 10 turns are plenty.
- Good light and a contrasting background help the skeleton track the body.
- For the race line, film from a still camera that sees at least four gates, then tap the poles.
Signing in
Sign in with Apple or with Google. If FallLineIQ or your club set up a login for you, tap "Sign in with email" and use that email and password. If you used Sign in with Apple and chose "Hide My Email", use the same Apple Account on your other devices. If sign-in fails, check your connection and try again; if it keeps failing, write to us with the device and the time.
Subscriptions
- Restore Pro on a new phone: open the paywall and tap Restore Purchases.
- Cancel on iPhone: Settings → your name → Subscriptions → FallLineIQ.
- Cancel on Android: Google Play → Payments & subscriptions → Subscriptions → FallLineIQ.
- Cancel a website subscription: Profile → Manage Subscription.
- Refunds: purchases in the apps are refunded by Apple (reportaproblem.apple.com) or Google (Google Play order history); for website purchases, write to us.
Coaches
Invite athletes from Coaches Corner; each athlete accepts the invitation in the app. Film a run for an athlete with "Film a run" and the coaching lands in their history. Athletes under 13 join through a parent's account.
Your data
See the Privacy Policy. To delete your account and data, see Delete your account.